Crisis & Support Resources
You don’t have to figure out where to turn on your own. Whether you need immediate crisis support, help finding treatment, or assistance connecting with local resources, the options below can help you find the right next step.
If You Need Immediate Support
If you or someone you care about is experiencing a mental health crisis, feels unsafe, or is in immediate danger, please call 911 or go to the nearest emergency department.
For immediate emotional or behavioral health support, the following confidential crisis resources are available 24/7:
988 Suicide & Crisis Lifeline
Call or text 988
988 provides free, confidential support for people experiencing suicidal thoughts, emotional distress, a mental health crisis, or a substance-use-related crisis.
You do not have to be suicidal to contact 988.
Crisis Text Line
Text HOME to 741741
Free, confidential, 24/7 support by text with a trained volunteer Crisis Counselor.
Veterans Crisis Line
Call 988 and press 1
Text 838255
Confidential crisis support specifically for Veterans, service members, National Guard and Reserve members, and those who care about them.
SAMHSA National Helpline
1-800-662-HELP (4357)
Free, confidential, 24/7 information and treatment referral for mental health concerns and substance or alcohol use disorders. Assistance is available in English and Spanish.
NAMI HelpLine
1-800-950-NAMI (6264)
Text NAMI to 62640
The NAMI HelpLine can provide mental health information, emotional support, education, and help locating resources.
Available Monday through Friday, 10:00 AM–10:00 PM Eastern Time.
Please note: The NAMI HelpLine is not a crisis line. For an immediate mental health crisis, call or text 988.
The Trevor Project
1-866-488-7386
Text START to 678678
Free, confidential, 24/7 crisis support for LGBTQ+ young people.
National Domestic Violence Hotline
1-800-799-SAFE (7233)
Text START to 88788
Free, confidential, 24/7 support for people experiencing domestic violence or relationship abuse, including assistance with safety planning and locating local resources.
Childhelp National Child Abuse Hotline
1-800-422-4453
Support and guidance for children, teens, parents, caregivers, and others concerned about possible child abuse or neglect.
Idaho Resources:
Idaho 211 CareLine
Dial 211
Call 1-800-926-2588
Text 898211
Idaho 211 is a free statewide information and referral service that can help connect Idaho residents with community resources, including:
Mental health and substance-use services
Food assistance
Housing and shelter
Financial assistance
Healthcare resources
Family and caregiver support
Transportation and other community services
Phone and text assistance is currently available Monday through Friday, 8:00 AM–6:00 PM Mountain Time.
Idaho Mobile Crisis Support
If you are experiencing a behavioral health crisis but are not in immediate physical danger, call or text 988.
When appropriate, Idaho's 988 system may connect you with a Mobile Response Team that can provide in-person crisis assessment, stabilization, and assistance determining the appropriate next level of care.
Idaho Behavioral Health Crisis Centers
Idaho has a statewide network of behavioral health crisis centers for adults and youth experiencing mental health, substance-use, or other behavioral health crises.
These centers are designed to provide a safe, supportive alternative when someone needs urgent behavioral health help but may not require an emergency department.
Adult Crisis Centers
Adult crisis centers serve individuals age 18 and older experiencing a mental health or substance-use crisis.
What to know:
Services are free of charge
Insurance is not required
Services are voluntary
Individuals may stay for up to 23 hours and 59 minutes
Services may include crisis assessment, stabilization, crisis intervention, substance-use or withdrawal support, food, a safe place to rest, and connection with ongoing community resources
Centers are intended for urgent behavioral health needs and are not a substitute for emergency medical treatment when someone is in immediate danger
Northern Idaho Crisis Center
Ages: 18+
Address: 2195 Ironwood Court, Suite D, Coeur d’Alene, ID 83814
Phone: 208-625-4884
TTY: 711
Provides short-term crisis stabilization and support for adults experiencing mental health or substance-use crises.
Nez Perce County Crisis Center
Ages: 18+
Address: 1708 18th Avenue, Lewiston, ID 83501
Phone: 208-748-9846
Part of the Rural Crisis Center Network serving North Central Idaho.
Provides free, voluntary behavioral health crisis support, stabilization, and connection to additional services.
Latah County Crisis Center
Ages: 18+
Address: 531 S. Main Street, Moscow, ID 83843
Phone: 208-669-2729
Part of the Rural Crisis Center Network serving North Central Idaho.
Provides free, voluntary support for adults experiencing mental health or substance-use crises.
Clearwater County Crisis Center
Ages: 18+
Address: 1275 Riverside Avenue, Orofino, ID 83544
Phone: 208-400-0799
Part of the Rural Crisis Center Network serving North Central Idaho.
Provides short-term crisis intervention, stabilization, and assistance connecting with ongoing behavioral health services.
Rural Crisis Center Network
Locations: Lewiston, Moscow, and Orofino
Network Phone: 877-897-9027
TTY: 711
The Rural Crisis Center Network coordinates the Nez Perce, Latah, and Clearwater County crisis centers.
Western Idaho Community Crisis Center
Ages: 18+
Address: 524 Cleveland Boulevard, Suite 160, Caldwell, ID 83605
Phone: 208-402-1044
TTY: 711
Provides voluntary crisis stabilization and behavioral health support for adults experiencing mental health or substance-use concerns.
Clarvida Community Crisis Center of Southwest Idaho
Ages: 18+
Address: 7192 Potomac Drive, Boise, ID 83704
Phone: 833-527-4747
TTY: 711
Provides short-term crisis assessment, stabilization, and connection with behavioral health and community services.
Crisis Center of South Central Idaho
Ages: 18+
Address: 570 Shoup Avenue W., Twin Falls, ID 83301
Phone: 208-772-7825
TTY: 711
Provides crisis intervention and stabilization for adults experiencing mental health or substance-use crises.
Southeast Idaho Behavioral Crisis Center
Ages: 18+
Address: 1001 N. 7th Avenue, Suite 160, Pocatello, ID 83201
Phone: 208-909-5177
TTY: 711
Provides short-term crisis support and stabilization for adults experiencing behavioral health emergencies that do not necessarily require hospitalization.
Behavioral Health Crisis Center of East Idaho
Ages: 18+
Address: 1650 N. Holmes Avenue, Idaho Falls, ID 83401
Phone: 208-522-0727
TTY: 711
Provides behavioral health crisis assessment, stabilization, and support for adults experiencing mental health or substance-use crises.
Idaho Youth Crisis Centers
Youth Crisis Centers provide safe, voluntary places for children and adolescents experiencing emotional distress, psychiatric symptoms, substance-use concerns, significant family stress, or other behavioral health crises.
What to know:
Services are 100% free of charge
Insurance is not required
No referral is required
Walk-ins are welcome
Centers are open 24 hours a day, 7 days a week, 365 days a year
Youth may stay for up to 23 hours and 59 minutes
Services may include crisis stabilization, medical screening, behavioral health assessment, support for parents or caregivers, and referrals to community services
Services are completely voluntary
A parent or legal guardian must be available when a youth is admitted
Clarvida Youth Support Center
Ages served:
Ages 5–9: Resource and support services only
Ages 10–17: Full crisis-center admission
Address: 9196 W. Emerald Street, Suite 100, Boise, ID 83704
Phone: 833-527-4747
TTY: 711
Provides youth behavioral health crisis support, stabilization, assessment, and assistance connecting families with ongoing services.
Western Idaho Youth Support Center
Ages: 5–17
Address: 308 E. Hawaii Avenue, Nampa, ID 83686
Phone: 208-899-4727
TTY: 711
Provides free, voluntary crisis stabilization and support for children and adolescents experiencing mental health, substance-use, or significant emotional or behavioral concerns.
ProActive Youth and Family Support Center
Ages: 5–17
Address: 264 Main Avenue South, Twin Falls, ID 83301
Phone: 208-969-9841
TTY: 711
Provides youth crisis stabilization, assessment, family support, and assistance connecting families with longer-term community resources.
Rise Up Teen and Child Crisis Center of East Idaho
Ages: 5–17
Address: 1140 Science Center Drive, Idaho Falls, ID 83403
Phone: 208-826-0994
TTY: 711
Provides free, voluntary crisis services for children and adolescents experiencing emotional distress, psychiatric symptoms, substance-use concerns, or other significant life stressors.
Not Sure Where to Go?
If you are experiencing a behavioral health crisis and are unsure which resource is appropriate, call or text 988.
Idaho's 988 system is available 24 hours a day, 7 days a week and can help determine the appropriate next step. When appropriate, 988 may also dispatch an Idaho Mobile Response Team, staffed by behavioral health professionals who can provide in-person assessment, stabilization, and help determine whether a higher level of care is needed.
If you or someone else is in immediate physical danger, cannot remain safe, has a medical emergency, or requires emergency medical attention, call 911 or go to the nearest emergency department.
A Note About Northwest Restorative Psychiatry
Northwest Restorative Psychiatry is an outpatient psychiatric medication-management practice and does not provide emergency or crisis services.
The patient portal and office phone are not continuously monitored. Please do not use portal messages, voicemail, or text messaging when you need immediate assistance.
If you are experiencing an emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental health or substance-use crisis and need immediate support, call or text 988.